Privacy and Security Policy

Company Information

Data We Collect

We collect various types of information to provide and improve our services:

• Personal Information: Name, date of birth, gender
• Contact Information: Email address, phone number
• Payment Information: Credit card details, billing information
• Shipping Information: Delivery address, shipping preferences
• Order History: Past purchases, product preferences
• Browsing Data: Pages viewed, browsing time, clicks
• Device Information: IP address, browser type, operating system

How We Use Your Data

We use your personal data for the following purposes:

• Processing and fulfilling your orders and payments
• Communicating with you about your orders, updates, and offers
• Improving our website, services, and user experience
• Sending marketing messages and promotional offers (you can opt-out anytime)
• Complying with legal and regulatory obligations
• Preventing fraud and protecting the security of our website

Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who help us operate our business and provide services
• Payment processors to process transactions securely
• Shipping companies to deliver your orders
• Legal authorities when requested or required by law
• Other third parties with your explicit consent

Cookies

We use cookies and similar technologies to enhance your experience:

Data Security

We take strict security measures to protect your personal data:

• SSL/TLS encryption for all data transmissions
• Secure servers with firewalls and intrusion detection systems
• Strict access controls for our staff
• Regular security audits and system updates
• Secure payment processing through trusted payment gateways

Despite our efforts, no internet security can be guaranteed 100%. We recommend you protect your password and not share your account information.

Your Rights

You have the following rights regarding your personal data:

• Right to access your personal data and obtain a copy
• Right to correct inaccurate or incomplete data
• Right to request deletion of your personal data (right to be forgotten)
• Right to object to processing of your data for certain purposes
• Right to obtain your data in a structured, commonly used format
• Right to withdraw your consent at any time

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order data is retained for 10 years in accordance with Turkish accounting and tax requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend you read the privacy policies of each website you visit.

Children's Privacy

Our website is not directed to children under 18 years old. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will take steps to delete that information as soon as possible.

International Data Transfers

Your data may be transferred and processed in countries outside your country of residence. We will ensure that such transfers are made in accordance with applicable laws and with appropriate safeguards to protect your data.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a notice on our website. The last update to this policy was on the publication date mentioned above.

Legal Compliance

We comply with the Turkish Personal Data Protection Law (KVKK) No. 6698 and all applicable data protection laws. We are registered with the competent authorities and follow all legal requirements to protect your personal data.